Applications and correspondence are available in English and French. Please fill out a French application form and check off interpreter required. The program also has staff who can assist in answering any questions you might have. Please contact the program. If your main language is other than English or French and you have a support […]
Incontinence Supplies Grant FAQ
How do I have change my banking information for direct deposit?
When your banking information changes you need to inform the Incontinence Supplies Grant Program, or you may miss a payment. To change your banking information or to start receiving payments through direct deposit to your bank, please fill out the deposit form and submit it to the program. The Incontinence Supplies Direct Deposit Form can […]
How do I change who is to receive the grant payments (transfer to a spouse, grandparent, group home, crown ward, etc.)?
Contact the program to request a Change of Payee form from the program, fill out and return the form. Payments will be held until the request is complete. The program can only issue one grant payment; it can not be divided between 2 parents. The payee on file is responsible to keep the file up […]
My child no longer requires the grant.
Contact the Incontinence Supplies program and let us know that you no longer require the grant. If you have recently received a payment, please return it to the program as payments are to purchase incontinence supplies for the next 6 months following the payment.
How do I change my contact information including name, address, phone or email?
It is very important that your contact details are up to date. Please contact the program to provide updated contact details. Please provide a copy of any Government issued identification for any name changes. Please note: If your payment can not reach you and we can not contact you, the grant will be cancelled.
